Returns & Refunds
These are Standard Return Policies of Three.ae. Please read carefully all of the below information:
Please note: All product returns require an invoice in proof of purchase.
Refunds
There will be no refund once items are sold.
Returns
Please note: All product returns require an invoice in proof of purchase.
Refunds
There will be no refund once items are sold.
Returns
- Only incompatibility or wrong purchases can be exchanged; 15% - 20% restocking fee will be charged for any incompatible or wrong purchase by the customer. Any wrong purchase must be informed to Three.ae within 7-14 days of the purchase and only if not used. There will not be any exchange after this period.
- The item must be in its original condition, original packaging (this includes if there are any internal packaging) with all accessories.
- The item's must be free from physical damages accounting from misuse, transportation, neglect, accident, improper or inadequate maintenance.
- (Additional charges will be applicable for any incomplete above terms, plus additional delivery charges).
|
Category |
Return Term |
Extra Fee |
|
Category A |
No Return, No exchange |
N/A |
|
Category B |
Return within 7 days |
15% restocking fees +
Shipping |
|
Category C |
Return within 14 days |
20% restocking fees +
Shipping |
Category A
Laptop batteries Printer Cartridges, Hard Drives, Memory (RAM), Laptop Screens, CD, DVD Drives, Motherboards, Processors, Software & Games, Care & Cleaning, Laptop Keyboards, Docking Stations, , Inverters & Hinges
Category B
Laptop chargers, Laptop Cooling Pads, Privacy Screens & Locks, Cards, Cables & Connectors, TV Tuner Cards, Video Editing Cards, Cables & Connectors
Category C
Bags & Cases, Routers, Modem Routers, Switches & hubs, Network storage (NAS), Security Cameras
Important
Ineligible products sent to Three.ae will be returned to you at your cost and expense if received by us under the following conditions:
- Any product not purchased from Three.ae
- Any product returned without original packaging and accessories ( inclusive of the retail box, manuals, cables) and all other items originally included with the product
- Any product showing physical damage
