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Returns & Refunds

These are Standard Return Policies of Three.ae. Please read carefully all of the below information:
Please note: All product returns require an invoice in proof of purchase.

Refunds
There will be no refund once items are sold.

Returns
  • Only incompatibility or wrong purchases can be exchanged; 15% - 20% restocking fee will be charged for any incompatible or wrong purchase by the customer. Any wrong purchase must be informed to Three.ae within 7-14 days of the purchase and only if not used. There will not be any exchange after this period. 
  • The item must be in its original condition, original packaging (this includes if there are any internal packaging) with all accessories.
  • The item's must be free from physical damages accounting from misuse, transportation, neglect, accident, improper or inadequate maintenance.
  • (Additional charges will be applicable for any incomplete above terms, plus additional delivery charges).

Category

Return Term

Extra Fee

Category A

No Return,  No exchange

N/A

Category B

Return within 7 days

15% restocking fees + Shipping

Category C

Return within 14 days

20% restocking fees + Shipping



Category A

Laptop batteries  Printer Cartridges, Hard Drives, Memory (RAM), Laptop Screens, CD, DVD Drives, Motherboards, Processors, Software & Games, Care & Cleaning, Laptop Keyboards, Docking Stations, , Inverters & Hinges

Category B
Laptop chargers, Laptop Cooling Pads, Privacy Screens & Locks, Cards, Cables & Connectors, TV Tuner Cards, Video Editing Cards, Cables & Connectors

Category C
Bags & Cases, Routers, Modem Routers, Switches & hubs, Network storage (NAS), Security Cameras



Important
Ineligible products sent to Three.ae will be returned to you at your cost and expense if received by us under the following conditions:
  • Any product not purchased from Three.ae
  • Any product returned without original packaging and accessories ( inclusive of the retail box, manuals, cables) and all other items originally included with the product
  • Any product showing physical damage




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